Recovering an Old Wallet with Limited Information

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sat420Newbie
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#1Nov 19, 2018, 09:15 PM
My relative is trying to get back into her wallet from 2015 or 2016. She has some notes but can't remember which platform or wallet she used. Here's what she has: - A seed with just four words (so she probably lost the rest) - The email she thinks she used (but she cleans her inbox a lot) - An email and password used to register somewhere - Account ID with lowercase letters and numbers separated by a hyphen. I've started with the four-word seed...
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whale420Senior Member
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#2Nov 19, 2018, 10:40 PM
Sounds like a tough situation. If the details fit with a blockchain wallet, that’s a start. But missing 8 words from that seed? Man, finding them seems almost impossible, and brute-forcing it could take forever. By the way, the old site was blockchain.info, right? Have you tried recovering it on blockchain.com?
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0xChadNewbie
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#3Nov 20, 2018, 04:19 AM
Is the "account ID" something like this? 25679c5b-ecbb-4b49-94e3-4b4b572005ce? If it looks like that, then it's definitely from Blockchain.info. Just to clarify, the email and the password you're talking about... is it for the email she used or the wallet?
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sat420Newbie
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#4Nov 20, 2018, 06:59 AM
Exactly, it's the second one. The issue is, she entered her email to log in but didn’t get a verification email. She might have changed the email linked to her blockchain.info. Now, when she tries to log in with the wallet ID, it asks for a password and says 'Authorization required, check your email.' So she probably had 2FA on.
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lonealphaNewbie
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#5Nov 20, 2018, 12:28 PM
It's not two-factor authentication, it means she needs to authorize the new device she's logging in from. Since no authorization email is coming, it seems like you're using the wrong email.
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fullnodeSenior Member
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#6Nov 21, 2018, 09:30 PM
That four-word seed really raises questions. Why just four words? Maybe it’s not a typical mnemonic seed. Have you thought about a brain wallet? No checksum, just whatever you input. It might be risky to try brute-forcing that...
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0xChadNewbie
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#7Nov 21, 2018, 10:36 PM
So the four-word backup seems invalid. For the "wallet.aes.json" file, you would need to run a script to download it from their server. But, of course, that needs email authorization. They won't just hand over sensitive data without verifying.”
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0xMatrixNewbie
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#8Nov 22, 2018, 06:42 AM
Let her try to create a new account with that email, or attempt to recover the wallet ID. If she can set up a new account, that means the email isn’t linked to any existing account. Getting the wallet ID notification would indicate an issue with their email confirmations.
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the_c0br4Member
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#9Nov 22, 2018, 08:28 AM
That email issue is a common problem we see often. Blockchain.com mentions that emails are stored in a case-sensitive way. If she registered as "abc@example.com" but you're trying "ABC@example.com", that could be the problem.
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gmfrensMember
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#10Nov 22, 2018, 09:12 AM
A good tip! Try entering the email with caps lock enabled. That might just do the trick. I’ve accidentally hit caps lock while typing emails before.
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sat420Newbie
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#11Nov 22, 2018, 10:18 AM
Quick update: So, it turns out those four words aren’t mnemonics in the usual sense. They relate to wallet id decryption. I found them on an old page from blockchain.info. They’re not part of typical wordlists.
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leo_alphaFull Member
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#12Nov 22, 2018, 11:40 AM
It's so annoying when recovery methods don't work, right? I tried to recover mine on that platform once, no luck. Everything seems so convoluted. If you don’t get help from support, it feels hopeless.
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chr1swhal3Full Member
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#13Nov 22, 2018, 12:29 PM
Outside blockchain.com, there's no way to get that wallet back without the email linked to the blockchain.info account. They used to send encrypted private keys, so that’s kinda key.”
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orbit1337Senior Member
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#14Nov 24, 2018, 02:27 PM
Just four words? That’s pretty sketchy. What made you think she actually has a wallet? This advice seems a bit off... You can’t spam your way into recovery.
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0xChadNewbie
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#15Nov 26, 2018, 12:09 AM
You’re forgetting that those old mnemonics might still be valid through the link I posted earlier. If it's a valid mnemonic, it should work. But yeah, I doubt a 4-word seed can even be valid.
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sat420Newbie
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#16Nov 26, 2018, 04:36 AM
The wallet ID and password are right, but with 4 missing words, brute-forcing from 60,000 options doesn't sound promising. I got 'unknown word' when checking with that old mnemonic page.
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#17Nov 26, 2018, 09:36 AM
Wait, those word lists are still available. Here’s a link to the live one. No need to dig through archived sites. But honestly, I’ve never seen anything with just words like 'a', 'aa', etc.
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0xChadNewbie
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#18Nov 26, 2018, 11:01 AM
That's quite possible. Those could have been used for testing or something. You should check if your words fit into a different list entirely.
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