Issue with Available BTC Balance on Blockchain.com Wallet

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r34l_gweiNewbie
Posts: 5 · Reputation: 23
#1Aug 15, 2019, 05:13 PM
Hey everyone, I've been using the blockchain.com wallet for years, receiving crypto without a hitch. But recently, I noticed something weird. Up until the 6th, my BTC deposits looked good, but now when I try to send some funds, it only shows like $30 available. I checked on the web version too, and the balance looks fine, but the available amount is off.
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0x4lphaFull Member
Posts: 524 · Reputation: 509
#2Aug 16, 2019, 04:15 AM
Have you thought about importing your seed phrase into Electrum? That should let you access your coins without issues. Just a heads up, though, that wallet isn't open-source. Might be a good idea to create a new seed phrase on Electrum later and ditch the blockchain.com wallet.
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Ba5edGuruFull Member
Posts: 92 · Reputation: 349
#3Aug 16, 2019, 07:04 AM
I saw someone had the same issue and fixed it by importing their BIP39 mnemonic into Electrum, just like what Charles-Tim suggested. You might want to try that too.
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tom2014Legendary
Posts: 79 · Reputation: 4721
#4Aug 16, 2019, 09:19 AM
Honestly, your message is a bit confusing. So, you want to send the $30 showing in Blockchain.com, but it won't let you? If that's right, try importing your wallet seed into Electrum and handling the transaction yourself. No need to wait for blockchain.com support.
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0xMatrixNewbie
Posts: 143 · Reputation: 7
#5Aug 16, 2019, 12:23 PM
That helped someone else with a similar issue, but their problem was about high transaction fees. I haven't been on blockchain.com in a while, but I read there's two account types. Make sure your balance is in the DeFi Wallet and you can extract the private key.
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dantokenSenior Member
Posts: 1 · Reputation: 1998
#6Aug 16, 2019, 06:10 PM
You might find more answers about your wallet troubles in this other topic here.
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r34l_gweiNewbie
Posts: 5 · Reputation: 23
#7Aug 16, 2019, 11:00 PM
Hey all, Thanks for the help, sorry for the late reply! We managed to fix our issue by moving to Electrum. Really appreciate everyone pitching in!
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CryptoBitNewbie
Posts: 162 · Reputation: 28
#8Aug 16, 2019, 11:08 PM
Glad you got it sorted! Just remember, don’t stick with the seed phrase from blockchain.com, even after moving to Electrum. Best to create a new wallet and transfer everything there. Electrum is open-source and has a good reputation.
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