How to Get My Crypto Back?

I need help with blockchain.com. Created my wallet in 2013 and have about 0.15 BTC. I’ve got the original email and the 18-word recovery phrase, but my password’s changed and the new one is missing some words. Can I get my funds back?

Wait, what's the issue? Do you have the wrong password or the wrong recovery phrase? If you’ve got the correct 18 words, you can restore it using Electrum. Just make sure you download from the official site and check this guide.

Nope, that won’t work. BIP39 seed phrases are only 12, 15, 18, 21, or 24 words. If yours is 18, it’s probably from before BIP39 was a thing. Better check this out.

OP, you’re kinda confusing. Do you have the 18 words but forgot the password? Or did you lose the 18 words? Since it’s a wallet from 2013, it can’t be HD. Those 18 words are likely for password recovery, not a seed.

Here’s some info that might help: what about the email you signed up with? If you can’t access it, check this link for issues with receiving authorization emails.

To clarify, the recovery phrase you mentioned is just for resetting your password, not for getting your wallet back. If you changed your password after creating a new recovery phrase, that’s what you should be using. Blockchain doesn’t keep passwords so support can’t help you. Best bet is to ask for your "wallet.aes.json" file from them.