wizard21
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Jun 27, 2024
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So far, they just wanted identifiers and the creation dates of the wallets.
I’ll try those steps. Did they ask about your email?
Sorry, I can’t help much. I only tested their app/web wallet, and my test account is fine now.
Doesn't seem to apply to me since I don’t have a recovery phrase. It's confusing when OP talks about wallet.aes.json. I just want to log into my wallet.
I've got the same problem with several old wallets, and I’ve got the right details. I haven’t logged into one since 2021. It sucks to see this error pop up now.