4tla5100

Got it. That’s what I figured. Thanks a ton! I’d give you merit if I could!

Yeah, it’s already initialized and has a seed. I probably did basic setup. How do I switch to advanced setup? Or should I just reset it? If I reset, do I need to re-enter the seed?

I did! Under Passphrase Frequency, I set it to Always and Method to Manual. Still no keyboard to enter a passphrase... think I need a firmware update?

Thanks! I'll check it out.

It’s Jade. I see options for passphrase settings, but the keyboard isn’t popping up.

My Jade hardware wallet is set up, but I can’t figure out how to enable the passphrase. Do I need to reset it or what?