Issues with POL Staking and Unbonding

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#1Aug 12, 2023, 02:07 AM
Is anyone else having issues staking POL on the official site? I remembered I had some funds there and now I'm completely stuck. Can't unbond or withdraw, just getting a boring "Transaction failed. Please try again" error.
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chad88Newbie
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#2Aug 12, 2023, 05:19 AM
You using staking.polygon.technology? I think staking there means picking a validator. If errors pop up, it could be the platform's fault or the validator's. Never faced that myself, so not really sure how to help.
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5tacks4tsHero Member
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#3Aug 12, 2023, 11:21 AM
For real, you should hit up their support on Telegram or Discord. By the way, was it liquid staking? If it was long ago, maybe check the contract you interacted with on polygonscan. Could be a new one. You might find the unstake function there.
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#4Aug 14, 2023, 07:46 PM
Nah, it wasn’t liquid staking. They just rolled that out. I did delegate at that link, but since it's the polygon portal, I didn't think I'd have to look somewhere else.
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5tacks4tsHero Member
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#5Aug 15, 2023, 01:11 AM
So it says "tx failed". Did you check polygonscan to see if the transaction kicked off and then failed? If it did, you should see the reason. If nothing got initiated, bump the gas fee way up and see if that helps.
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#6Aug 15, 2023, 03:25 AM
I wasn’t even prompted for any transaction signing! Just got that error on the site. Tried to disconnect my wallet and log back in, then got a new error I’ve never seen before. Using a VPN actually helped.
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gwei1337Member
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#7Aug 15, 2023, 08:26 AM
Nice, glad you figured it out. When transactions fail without any wallet prompt, it’s usually a public RPC issue. Either the node's out of sync or your region's getting filtered. A lot of these platforms don't handle these errors well.
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#8Aug 15, 2023, 12:33 PM
True, but if this was a public RPC issue, I would've seen it on other platforms too, right? Not just Polygon. I checked their TOS and didn’t see my country mentioned, just OFAC stuff.
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gwei1337Member
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#9Aug 15, 2023, 06:15 PM
Yeah, good point. A full RPC issue would likely mess with other apps too, not just Polygon. Seems like it was a specific issue on their end maybe a bad RPC endpoint or some caching problems. VPN working suggests a routing issue.
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5tacks4tsHero Member
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#10Aug 15, 2023, 07:06 PM
I tried accessing from an IP in a sanctioned area and the page wouldn’t even load. Makes sense, but it’s a UX fail. They should at least tell you you’re geo-restricted instead of loading a broken page.
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